Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us via chat, or by emailing


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Yes. Click here to purchase gift cards Shop Chef AJ Gift Card | Shop Chef AJ ™ 

or you can simply type in gift cards in the search bar above. 

yes, shop pay is available and can be used right at checkout. 


Unfortunately, We do not do returns. If you are not satisfied with any of the products order, a replacement can be made or a refund can be issued.  


Please click the "Track Your Order" at the top of the page. 

Due to the Coronavirus Pandemic, Orders can take up to 15 business days. Please use the " Track Your Order" link at the top of the page. If the time frame has surpassed 15 business days, please reach out to our chat agents who are available 24/7. 

shipping rates are $4.90 for standard shipping.
order processing time is 1-3 days
shipping speed(s) are expedited or standard. Can take up to 14 business days.
local delivery/pickup options are depending upon the region / area you live. Delivery or Pick Up Only In Dallas, TX or San Diego, CA
Our products ship from Temecula, CA